Privacy Policy
Capital Five Partners is committed to delivering quality legal services while protecting your privacy. This privacy policy outlines how we collect, use, disclose, store, secure, and dispose of your personal information.
We follow the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth). Therefore, these principles guide how we handle your personal information.
For more information, visit the Office of the Australian Information Commissioner at www.aoic.gov.au
What is personal information and why do we collect it?
Personal information is any data or opinion that identifies you. Examples include your name, address, email address, and phone or fax numbers.
We collect information in several ways: directly from you during meetings, phone calls, emails, and letters; through our website and your website; from public sources, media, and publications; via cookies and similar tools; and from third parties when appropriate. However, we cannot guarantee the privacy practices of third‑party websites linked from our site.
We collect personal information mainly to provide our services, communicate with clients, and share updates or marketing materials. In addition, we may use this information for related purposes you would reasonably expect. Nevertheless, you can unsubscribe from marketing at any time by writing to us.
When we collect personal information, we explain—where possible—why we need it and how we plan to use it.
Sensitive information
Sensitive information includes details about your race or ethnicity, political views, political memberships, religious or philosophical beliefs, union or professional memberships, criminal history, or health information.
We use sensitive information only under these conditions:
- For the main purpose we collected it
- For a directly related purpose
- With your consent, or where required by law
Third parties
Where possible, we collect personal information directly from you. However, in some cases, third parties may provide information to us. When this happens, we take steps to ensure you know what has been shared and by whom.
Disclosure of personal information
We share personal information only in limited situations:
- To third parties where you have given consent
- Where required or allowed by law
Security of personal information
We protect personal information against misuse, loss, and unauthorised access, changes, or disclosure through strong security measures. Specifically, these measures include process and technical controls designed to reduce risk and protect privacy.
We keep personal information only as long as needed for the purpose we collected it. Once it is no longer required, we destroy or permanently remove identifying details where reasonable. Nevertheless, client files with personal information are usually kept for at least seven years to meet legal requirements.
Access to your personal information
You can request access to the personal information we hold about you. Furthermore, you can ask us to update or correct that information, subject to legal exceptions. To do this, please write to us.
Capital Five Partners does not charge a fee to request access; however, we may charge a small admin fee to provide copies of your personal information.
To protect your privacy, we may ask you to verify your identity before releasing information.
Maintaining the quality of your personal information
We value accurate data. Therefore, we take steps to keep your personal information accurate, complete, and up to date. If you find errors in our records, please tell us promptly so we can fix them and continue providing quality services.
Policy updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Consequently, the current version is always available on our website.
Privacy policy complaints and enquiries
If you have questions or wish to make a privacy complaint, please contact us here. Subsequently, we will acknowledge your enquiry, investigate it, and respond within a reasonable time.